Policy

Appointment Confirmations

You will receive a reminder email or text 48 hours before your appointment and will be asked to confirm via email or text.

Refill Appointment

In order to keep your lashes in optimum condition, refills are recommended every 2 weeks. Client is required to book appointment online; a deposit or full payment is required. If you prefer maintenance regularly, try to pre-book a few refill appointments ahead.

Appointment Prerequisites

A grace period of 15 minutes is given to all clients. Late arrivals will be serviced for the remainder of your allotted appointment time. If you need to reschedule, please let us know as soon as possible.


During the Lash Application 

The adhesive may not adhere if lashes are not clean, please remove all eye makeup prior to your appointment. There is a additional $10.00 charge to remove eye makeup and this will lessen the time spent to apply your eyelash extensions.


Cell phone ringer

Please turn your ringer to vibrate.


On Lash Application Bed

Once the lash application starts, your eyes will be closed for a period of time.


Lash Issues/Concerns

SBL has a 3 day window to correct any issues client may have regarding premature shedding. After 3 days, client will have to book SBL Lash Touch Up fee, which is $40.00


Payment

Sow Beautiful Lashes accepts all major credit cards or cash. No checks accepted!


Cancellation/Reschedule

Please understand that your appointment is reserved solely for you; we do business by appointment only. All appointments require a 24 hour cancellation/reschedule notice. There will be a full service charge of $25.00 for all same day cancellations and/or you will forfeit your deposit if one had been made. Clients will be given an opportunity to reschedule their appointment. If the appointment is failed again without 24 hour notice, the deposit will not be refunded or reapplied to future appointments. Due to the demand for our services, if a client cancels their appointment excessively, we reserve the right to decline to schedule future appointments. Your consideration about our appointment policy is greatly appreciated.


New Clients

All new clients are required to pay a $50.00 non-refundable deposit to reserve and confirm their appointment. This non-refundable deposit will be applied to services rendered. Any exceptions are at Sow Beautiful Lashes discretion.


Guests

Due to limited space, guests are not allowed (they may wait in the lobby). No children are allowed while being serviced. Your eyes will be closed during the application and your children will be unsupervised. This is for the safety of your children and other clients.