You will receive a reminder email or text 48 hours before your appointment and will be asked to confirm via email or text.
In order to keep your lashes in optimum condition, refills are recommended every 2 weeks. Client is required to book appointments online; a non-refundable deposit or full payment is required. If you prefer maintenance regularly, try to pre-book a few refill appointments ahead.
A grace period of 15 minutes is given to all clients. Late arrivals will be serviced for the remainder of your allotted appointment time. If you need to reschedule, please let us know as soon as possible. If you know you are going to be more than 15 minutes late, please call to see if you will be able to be serviced.
During the Lash Application
The adhesive may not adhere if lashes are not clean, please remove all eye makeup prior to your appointment. There is a additional $10.00 charge to remove eye makeup and this will lessen the time spent to apply your eyelash extensions.
Cell phone ringer
Please turn your ringer to vibrate.
On Lash Application Bed
Once the lash application starts, your eyes will be closed for a period of time. Please refrain from answering phone calls while you are being serviced. The Lash Tech will not be able to assist you with answering phone calls due to sanitary reasons. Please DO NOT ASK!
SBL has a 3 day window to correct any issues client may have regarding premature shedding. After 3 days, client will have to book SBL Lash Touch Up fee, which is $40.00
Sow Beautiful Lashes accepts all major credit cards or cash. No checks accepted!
Please understand that your appointment is reserved solely for you; we do business by appointment only. All appointments require a 24 hour cancellation or reschedule notice. All appointments cancelled or rescheduled within the business day window are subject to a cancellation fee of $25 and/or you will forfeit your deposit. Clients will be given an opportunity to reschedule their appointment. If the appointment is failed again without 24 hour notice, the deposit will not be refunded or reapplied to future appointments. SBL reserves the right to charge a fee of $50 for all missed appointments ("no shows"). Due to the demand for our services, if a client cancels their appointment excessively, we reserve the right to decline to schedule future appointments. This policy is to ensure Sow Beautiful Lashes has the window of opportunity to schedule another client in place of the cancelled or rescheduled appointment, in order to avoid a financial loss incurred by a last minute cancellation or rescheduled appointment. Your consideration about our appointment policy is greatly appreciated.
All new clients are required to pay a non-refundable deposit to reserve and confirm their appointment. This non-refundable deposit will be applied to services rendered. Any exceptions are at Sow Beautiful Lashes discretion.
Due to limited space, guests are not allowed. No children are allowed while being serviced. Your eyes will be closed during the lash application and your children will be unsupervised. This is for the safety of your children and other clients.